IHCL · Indian Hotels Company Limited

AURA Connector for Claude & ChatGPT

Search restaurants, check availability, and book tables across IHCL Hotels , directly from a conversation with your AI assistant.

What this connector does

The IHCL AURA Connector lets AI assistants like Claude and ChatGPT talk to AURA , IHCL's Dedicated AI Assistant. AURA handles restaurant discovery, reservations, and dining questions across every IHCL property in India.

Instead of navigating websites and forms, you simply ask your AI assistant in plain English. Your assistant sends the request to AURA, AURA works out the details with the relevant property, and confirms back , all inside your chat.

What you can ask

Once the connector is added, try prompts like these:

Find a Japanese restaurant at Taj Mahal Palace Mumbai for Saturday evening, party of 4.
Book me a table at Wasabi for two people, this Friday at 8pm. Name is Priya Nair.
What Indian restaurants do the Taj hotels have in Mumbai?
I'd like to celebrate an anniversary, what fine dining options do you recommend?
Look up my reservations under mobile number 98765 43210.

Tools included

This connector exposes a single, powerful tool:

Ask AURA

Sends your natural-language message to AURA and returns AURA's reply. AURA is a full conversational agent , it handles greetings, follow-up questions, occasion preferences, dietary notes, and confirmation of bookings.

Multi-turn context is preserved automatically: if AURA asks a follow-up (e.g. "Which restaurant would you prefer?"), your reply is understood in context.

A note on efficiency: AURA works best when you share all booking essentials upfront , cuisine or restaurant name, city, date, time, party size, and guest name. Your AI assistant will collect these before contacting AURA, keeping the booking to one or two turns.

AURA will ask for your mobile number when it's actually needed to complete a reservation. Provide it only when AURA asks , not upfront.

How to install

For Claude (Claude.ai)

  1. Sign in to claude.ai and open Settings → Connectors.
  2. Click Add custom connector.
  3. Enter a name (e.g. IHCL AURA) and the MCP server URL provided by IHCL.
  4. Choose No authentication and confirm Trust this application.
  5. Start a new chat and ask about a Taj restaurant , your assistant will use the tool automatically.

For ChatGPT

  1. Sign in to chatgpt.com and open Settings → Connectors.
  2. Enable Developer Mode under Advanced (one-time toggle).
  3. Click Add custom connector and enter the MCP server URL provided by IHCL.
  4. Set authentication to None and save.
  5. Start a new chat and ask about a restaurant , ChatGPT will use the tool when relevant.

How your information is used

What gets sent to AURA

Only the messages you or your assistant send to the tool , for example, your booking preferences, dates, party size, guest name, and mobile number when you provide it. Nothing else from your chat history is transmitted.

Who processes it

Requests are routed through IHCL's AURA platform (operated with Tata Communications) to the relevant property's reservation system. Your mobile number and name are used solely to complete the booking.

This connector does not store personal data. Session context (used to continue a booking across multiple turns) exists only for the duration of your active chat.

Availability

The connector currently supports restaurant reservations at participating IHCL properties. Room bookings, spa services, and other hotel amenities may be added in future releases.

Support

For issues with the connector itself, contact AURA team at Tata Communications. Reach Out Here

For issues with a specific reservation once it's been confirmed, please contact the property directly using the number shown in your booking confirmation.